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Privacy Policy

This website ‘techflowmarine.com’ is owned by Techflow Marine Ltd (who is also the data controller) of Unit 4, Silverton Court, Northumberland Business Park, Cramlington, Northumberland, NE23 7RY and the website is hosted securely by ‘Clay10 Creative’. The policy was last reviewed on 9.1.23.

The privacy policy applies between you, ‘the user of this website’ and ‘Techflow Marine Ltd’, the owner and provider of this website.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit www.techflowmarine.com. Please note that the content of the pages of this website is for your general information and use only and they are subject to change without notice. Therefore, we ask that you review our policy regularly to ensure you are aware of the most recent version, which applies at the time you access our website. Please also read our terms and conditions, of which this privacy policy forms part of.

At ‘Techflow Marine Ltd’ we are committed to the privacy and security of your personal information and we take great care as to where the data is stored and shared. We will never sell, rent or trade email lists with other companies and businesses for marketing purposes.

Third Party Sites

Our website may, at times, contain useful external links to other organisations, which provide supporting information for you as a customer. These could include (but are not exclusive): partner companies, agencies, third parties, social media and or government/legal organisations. These websites and sites are outside of our control and are not covered by this privacy policy. If you access other websites through our website then the controllers of these sites may collect information from you which may be used by them in accordance with their own privacy policies.

Data Protection

You have the right to receive information about the personal data (as defined in the Data Protection Act 1998) that we maintain about you upon written or e-mail request and payment of a fee. You may make a request to us to change or modify your information at any time. (For example, you may change your email address or decide that you do not wish to receive certain marketing communications). If you are concerned that any of the information we hold on you is incorrect please contact us.

Personal information we collect and store?

  • We collect various pieces of information from our online contact form at ‘www.techflowmarine.com’ and when you contact us by email, including items such as: your name, email, address, telephone number and professional status. We will always ask you whether you consent to the use of your personal information being used for further marketing purposes.
  • Through cookies on our website, which are automated records concerning the number of visits and pages visited on our website (see cookie policy for further information).
  • All your information is stored securely and privately, however you may request, at any time for your data to be entirely removed from our database by contacting us.

How we use your personal data?

  • To assist us with the administration of work with you ‘the customer’ to produce: (this list is not exhaustive and will be used at the customers discretion) quotations, proposals, invoices and to enlist in further engagement throughout the commissioning process.
  • To gather analytical information regarding user profiling including, demographics and behaviours (see cookie policy for further information).
  • To advise you of changes to our website or processes and in the case of acceptance to receive further marketing about our products and services.
  • To review our systems or processes.
  • To gain feedback on our product/services to improve our offering to you as a ‘customer’.
  • We may contact you by email, telephone or by letter/post about our services/products which maybe of interest to you or any related offers and incentives we may provide.
  • For other purposes to which you have consented or purposes permitted by law.

To whom we share data?

  • Our employees, partners, agencies and third parties in association with our terms and conditions and/or the contract in place for the purpose of carrying out the desired work with the ‘customer’.
  • Other legal bodies such as: Lawyers, auditors and other professional advisors, if we reasonably believe it is for the sole purpose of benefiting the client. It may also apply in order to comply with applicable law, court orders or any other legal requirements.